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3 Things I learnt by working in a Printing Press

I have been an active reader and passive contributor in this forum. I have wanted to write my first blog post for a while but never really found the inspiration till last night. The pleasant weather here in Mumbai caused me to deal with a truck load of static through the day. This caused my mind to wander back to 2003 where static sparks was a way of life while working at a printing press.

I spent a 1.5 years of my life working at a printing press to help pay for my Master’s degree. While the Master’s degree in itself was educational, working in a blue collar job taught me a lot more about life. I am sharing my top three lessons here.

Professionalism and love for your work – I learnt about professionalism and respect for work from a guy named Eddie. Eddie was an African American guy who spent every waking moment of the weekend with a drink in his hand. Come Monday and you would see him working his socks off and giving it his all. Nobody ran the Heidelberg press like Eddie and got 3 color prints executed as perfectly. He took a lot of pride in the fact that all posters on campus came from his work. In a small way, he had a hand in the campus looking bright and colorful at all times. Eddie taught me that you put a personal stamp embossed in everything you produce whether it is a gigantic Heidelberg press or a laptop, whether it is a poster or a ppt. 

Listening is the key – Randall was one of our floor supervisors who barely studied and dropped out of college while he was young. He was the one who kept the shop floor going and in many ways was the man behind most orders. Randall dealt with a wide audience (Professors to students to office staff) who usually had a jumbled set of requirements. I observed how he would patiently hear them out and systematically tailor the right set of questions based on the audience and put every one of them at ease around their order. He would then pour his heart and soul into every job whether it was sorting letters, printing class notes, mailing envelopes or getting the right designs in place. In my next stint in a consulting company, I saw various colleagues from top colleges with experience struggle with the art of gathering requirements because they were eager to contribute or exhibit their knowledge than just listen and make the other person comfortable.  Observing Randall taught me that education is overrated. It is ironic that I learnt that while pursuing a higher education degree.

Job satisfaction is not a function of money – Everybody in the press made enough money yet nobody had to worry about any taxes. We all knew that we fell comfortably in the “Below poverty line” pool of the population. We ran a game of who gets the lowest grocery bill for a select set of items. We selected our meals for the week on the basis of the lowest price, leveraged coupons and felt great saving a little money every month to pay for tuition. It gave me the confidence that we could survive on a fraction of what we make. It is that knowledge that made an irrational decision of quitting a high paying job and starting on your own seem natural and a very non risky one. The press taught me it is important to find meaning not money in everything you do.

When I look back to my time in college, I recall little of supply chain or logistics now. I do vividly recall my time in the printing press and the various simple joys I experienced there.

Thank you for reading. This is my first blog post so please share your thoughts/comments and feedback below.

Sudarsan Ravi – LinkedIn Profile

Image Source – PCS, Gatech.edu 

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7 Comments

  1. Thats Nice Ravi.. Small experiences like these makes a big impact Professionally & Personally….

  2. Thank you Dinesh. You are right that there is a lot to learn from life via seemingly simple experiences.

  3. One more lesson your story gives is that we must respect guys like Randall who despite being school dropout, turn out to be a good manager. These days most of the  so called Managers  fail to understand the Customer Requirements but pretend to sound professional and mature using polished words and corporate jargons. Randall was certainly better than them.

  4. Abhishek – Thank you for summarizing today’s reality so well. I agree that respecting others for who they are and what they bring works more than specific institutionalized norms like degrees and work experience. 

  5. This is so different and refreshing post… Happy to have read it finally.. We all come across people like these [mentioned in your post] who inspire us with their ways.. But rarely do we take out time to actually sit and appreciate them apart from sharing it with others. Thanks for doing that.. 

    You indeed are a good observer Ravi. And its this quality that must have made you make the most out of working in that printing press.

    Best Wishes!

  6. Thank you Anamika. Your comment made my day. It is true that a postman, maid or even a watchman can teach us about something or the other if only we are willing to learn. 

    In our office building, the lift man greets you with a smile every morning and an energetic “Good morning”. He does this every single day and he gets a multitude of people energized and they begin their work day with a smile. How many people have that level of dedication or maintain the same energy every morning? That to me is inspiring! 

  7. Very True!

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