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41 Lesson Steve Jobs Taught Me – Skate To Where The Puck Is Going To Be

I had written this article on my blog TechTheBest.com a few months back. After attending the latest Rodinhoods Open House at Mumbai, I feel this is the right place to share such entrepreneurial stuff. Please don’t ask me why 41, this is all I get from Steve Jobs, after reading his biography, I noted down a few important points and when I finished noting down, they were 41. So here I start.

Now, having finished the 600-plus page Steve Jobs Biography by Walter Isaacson, I think I finally understand Steve Jobs. Like most of us, his personality had many sides. He could be aloof, super-intense, odd, gross, passionate, creative, driven, unfair, conciliatory and deeply introspective. He lived a rich and unique life. I highlighted interesting, surprising and relevant passages. Now, as I look back at them I realize that many help illustrate some of the larger lessons we can all glean from Steve Jobs’ remarkable life.

# 1 Skate to Where the Puck is Going to Be

In 2007, Steve Jobs said, “There’s an old Wayne Gretzky quote that I love. ‘I skate to where the puck is going to be, not where it has been.’ And we’ve always tried to do that at Apple. Since the very, very beginning. And we always will.”

Steve’s ability to anticipate future trends helped Apple dominate now-burgeoning markets like digital music sales (through the iPod and iTunes Store).

 

# 2 Accentuate the Positive

Steve started life out on the wrong foot. He was given up for adoption at birth because his mother had wanted a daughter.

Tough break? Young Jobs didn’t think so: he was thankful for his loving adoptive parents — who happened to live in Palo Alto, California (which would eventually become Silicon Valley).

# 3 Learn from Others

In high school, Jobs attended lectures at a small computer technology company called Hewlett-Packard. Before turning 21, Steve had worked for both HP and Atari. He saw what these companies were doing and learned what he wanted to do differently with Apple.

# 4 Start Early

Because Steve was still a sponge-brained teenager when he started working with computers, he learned quickly.

It also helped that he started Apple in his early 20’s: when he was still full of energy, fresh ideas, and not yet restrained by a family or career.

# 5 College is Important…

At its best, higher education challenges us to make connections and solve problems.

Jobs credits a college calligraphy course for part of the Macintosh’s development:

“If I had never dropped in on that single course in college, the Mac would have never had multiple typefaces or proportionally spaced fonts.”

# 6 …But it’s Not Necessary

Reed University was expensive and Jobs didn’t want to drain his parents’ savings. If Jobs hadn’t dropped out, he would have been a junior in 1975. He co-founded Apple Computer that year instead.

# 7 Travel the World

The year before he founded Apple, Jobs journeyed to India. Travel has a way of broadening a person’s perspective and expanding their sense of what’s possible.

# 8 Surround Yourself with Good People (Attend all the Rodinhood Open Houses)

Steve Jobs wasn’t a great computer engineer. Apple would have had no chance if Jobs was the only one building the computers. That’s why he recruited Steve Wozniak.

Through the years, Jobs’ companies have blossomed thanks to the brilliant people he’s brought on board – like Apple CEO Tim Cook and Pixar CCO (Chief Creative Officer) John Lasseter.

Well as we are discussing about surrounding with Good people, you can add me on Facebook and follow me on twitter .

It may seem like I am getting opportunistic in creating network, but that’s what entrepreneurs do 😛

# 9 Expect Greatness

People tend to rise to expectations.

# 10 Fake it Before You Make it

In Apple’s early days, Steve recognized that Palo Alto, California was the epicenter of innovative computer technology. Steve wanted his company to be associated with this place – but Apple was still headquartered out of a garage in nearby Los Altos.

Jobs’ solution was to set up a PO Box in Palo Alto and hire a voice answering service. A potential client would get the impression that Apple was a big company in the heart of Silicon Valley – even though the truth was that it was still just two sweaty guys in a garage across town.

# 11 Obstacles are meant to be Overcome

Jobs and Wozniak ran out of money while developing the first Apple computer. Instead of giving in, Jobs sold his van and Wozniak sold his graphing calculator. When there’s a will, there’s a way.

# 12 Don’t Value Money

As CEO of Apple, Jobs earned $1 a year. Jobs wasn’t incentivized by his salary, but by his own unrelenting pursuit of excellence. (Then again, his expansive stock holdings may have been some incentive.)

# 13 Value People

Jobs hired passionate people and cultivated exceptional company cultures at both Apple and Pixar – and their work speaks for itself.

# 14 Take Risks

Jobs was willing to cannibalize his company’s products in the name of progress. Many CEOs would have been hesitant to develop the iPhone, knowing full well that it would help to make the iPod obsolete – but Jobs did it anyway (and took a big bite out of the lucrative mobile market).

Don’t be afraid to take risks. Especially smart ones.

# 15 Create a Personal Brand

Steve Jobs was one of the first people to recognize the growing importance of personal brands in the Internet age. His black turtleneck is as instantly recognizable as the Apple logo.

# 16 Have a Higher Purpose

Buddha said, “We are what we think. All that we are arises with our thoughts. With our thoughts, we make the world.”

Jobs has turned his vision into reality since he began practicing Buddhism in the 1970’s.

# 17 Find the Right Partner

There is no more important decision in your life than the person you decide to share it with. Choose wisely (as Steve did), and you have a partner who will help see you through daily challenges.

# 18 Fail Forward

Everybody fails. It’s how you respond to those failures that makes all the difference. In 1984, Steve Jobs was fired from Apple.

At Stanford’s 2005 commencement address, he had this to say about it:

“I didn’t see it then, but it turned out that getting fired from Apple was the best thing that could have ever happened to me. The heaviness of being successful was replaced by the lightness of being a beginner again, less sure about everything. It freed me to enter one of the most creative periods of my life.”

# 19 Learn How to Take a Brick to the Head

More inspiring words from the Stanford speech:

“Sometimes life hits you in the head with a brick. Don’t lose faith. I’m convinced that the only thing that kept me going was that I loved what I did. You’ve got to find what you love. And that is as true for your work as it is for your lovers. Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work.”

# 20 Remember You’ll be Dead Soon

“Remembering that I’ll be dead soon is the most important tool I’ve ever encountered to help me make the big choices in life. Because almost everything — all external expectations, all pride, all fear of embarrassment or failure – these things just fall away in the face of death, leaving only what is truly important.”

Our time on this earth is short. Let’s make it count.

# 21 Put a Dent in the Universe

Jobs once said, “We’re here to put a dent in the universe. Otherwise, why else even be here?”

Having a higher purpose doesn’t just help you find success. It redefines the meaning of the word

# 22 Don’t Wait

When the young Steve Jobs wanted to build something and needed a piece of equipment, he went straight to the source.

“He began by recalling that he had wanted to build a frequency counter when he was twelve, and he was able to look up Bill Hewlett, the founder of HP, in the phone book and call him to get parts.”

#23 Make Your Own Reality

Steve Jobs learned early that when you don’t like how things are in your life or in your world, change them, either through action or sheer force of will.

“As Hoffman later lamented, “The reality distortion field can serve as a spur, but then reality itself hits.” – Joanna Hoffman, part of Apple’s early Macintosh team.

“I didn’t want to be a father, so I wasn’t,” Jobs later said, with only a touch of remorse in his voice.

#24 Control Everything You Can

Steve Jobs was, to a certain degree, a hippie. However, unlike most free spirits of the 1960s-to-1970s love-in era, Jobs was a detail-oriented control freak.

“He wants to control his environment, and he sees the product as an extension of himself.”

#25 Own Your Mistakes

Jobs could be harsh and even thoughtless. Perhaps nowhere was that more in evidence than with his first daughter. Still, as Jobs grew older and began to face mortality, he more readily admitted his mistakes.

“I’ve done a lot of things I’m not proud of, such as getting my girlfriend pregnant when I was twenty-three and the way I handled that,” Jobs said.”

#26 Know Yourself

While not always aware of how those around him were reacting to his appearance or demeanor, Jobs had no illusions about his own formidable intellectual skills.

“Then a more disconcerting discovery began to dawn on him: He was smarter than his parents.”

#27 Leave the Door Open for the Fantastic

Jobs was a seeker, pursuing spiritual enlightenment and body purification throughout his life. He wasn’t a particularly religious person, but did not dismiss the existence or something beyond our earth-bound realm.

“I think different religions are different doors to the same house. Sometimes I think the house exists, and sometimes I don’t. It’s the great mystery.” — Steve Jobs

#28 Don’t Hold Back

Apple’s founder was famous for his outbursts and sometimes over-emotional responses. In product development, things were often amazing or sh_t.

“He was an enlightened being who was cruel,” she recalled. “That’s a strange combination.”– former girlfriend and mother of Jobs’ first daughter, Chrisann Brennan

#29 Surround Yourself with Brilliance

Whether he was willing to admit it or not, Steve Jobs could not do everything. Yes, he could have a huge impact on every product and marketing campaign, but he also knew that there were others in the world with skills he did not possess. Jobs’ early partnership with Apple co-founder Steve Wozniak perfectly illustrated this fact. His early success with Wozniak provided the template for future collaborations.

“After a couple of months he was ready to test it. ‘I typed a few keys on the keyboard and I was shocked! The letters were displayed on the screen.’ It was Sunday, June 29, 1975, a milestone for the personal computer. “It was the first time in history,” Wozniak later said, “anyone had typed a character on a keyboard and seen it show up on their own computer’s screen right in front of them.”

#30 Build a Team of A Players

Far too often, companies and managers settle for average employees. Steve Jobs recognized talent and decided that any conflict that might arise from a company full of “A”-level players would be counterbalanced by awesome output. He may have been right.

“For most things in life, the range between best and average is 30% or so. The best airplane flight, the best meal, they may be 30% better than your average one. What I saw with Woz was somebody who was fifty times better than the average engineer. He could have meetings in his head. The Mac team was an attempt to build a whole team like that, A players. People said they wouldn’t get along, they’d hate working with each other. But I realized that A players like to work with A players, they just didn’t like working with C players.”– Steve Jobs

“I’ve learned over the years that when you have really good people you don’t have to baby them,” Jobs later explained. “By expecting them to do great things, you can get them to do great things.”

#31 Be Yourself

Steve Jobs was often so busy being himself that he had no idea how people saw him, especially in his early, dirty-hippie days.

“At meetings we had to look at his dirty feet.” Sometimes, to relieve stress, he would soak his feet in the toilet, a practice that was not as soothing for his colleagues.”—Mike Markkula, Apple’s first chairman.

#32 Be Persuasive

While it’s true that early Steve Jobs was a somewhat smelly and unpleasant person to be around, this same Steve Jobs also trained himself to stare without blinking for long periods of time and found that he could persuade people to do the seemingly impossible.

“If it could save a person’s life, would you find a way to shave ten seconds off the boot time?” he asked. Kenyon allowed that he probably could. Jobs went to a whiteboard and showed that if there were five million people using the Mac, and it took ten seconds extra to turn it on every day, that added up to three hundred million or so hours per year that people would save, which was the equivalent of at least one hundred lifetimes saved per year.”

#33 Show Others the Way

Jobs wasn’t truly a programmer or technologist, certainly not in the way that Microsoft founder Bill Gates is, yet he had an intuitive understanding for technology and design that ended up altering the world’s expectations for computers and, more importantly, consumer electronics.

“To be honest, we didn’t know what it meant for a computer to be ‘friendly’ until Steve told us.” — Terry Oyama, part of the early Macintosh design team.

#34 Trust Your Instincts

I have, in my own career, navigated by gut on more than one occasion. Steve Jobs, though, had a deep and abiding belief in his own tastes and believed with utter certainty that if he liked something, the public would as well. He was almost invariably right.

“Did Alexander Graham Bell do any market research before he invented the telephone?” — Steve Jobs

35 Take Risks

Throughout his career, Steve Jobs took chances, first with the launch of Apple, then in walking away from it and then returning in 1997. In an era when most companies were figuring out ways to diversify, Apple — under Job’s leadership — shed businesses and products, and focused on relatively few areas. He was also willing to steer the entire Apple ship (or at least some aspects of it) in a single direction if he thought it would generate future success.

“One of Jobs’ management philosophies was that it is crucial, every now and then, to roll the dice and ‘bet the company’ on some new idea or technology.”

“I had this crazy idea that we could sell just as many Macs by advertising the iPod. In addition, the iPod would position Apple as evoking innovation and youth. So I moved $75 million of advertising money to the iPod, even though the category didn’t justify one hundredth of that. That meant that we completely dominated the market for music players. We outspent everybody by a factor of about a hundred.” — Steve Jobs.

#36 Follow Great with Great

In everything from products to movies (under Pixar), Steve Jobs sought to create great follow-ups. He wasn’t so successful in the early part of his career (see Lisa), but his third acts to Pixar and Apple proved he had the sequel touch.

“There’s a classic thing in business, which is the second-product syndrome,” Jobs later said. It comes from not understanding what made your first product so successful. “I lived through that at Apple. My feeling was, if we got through our second film, we’d make it.”

#37 Make Tough Decisions

Good managers and leaders are willing to do hard work and, often, make unpopular decisions. Jobs apparently had little concern about being liked and therefore was well-equipped to make tough choices.

“The most visible decision he made was to kill, once and for all, the Newton, the personal digital assistant with the almost-good handwriting-recognition system.”

#38 Presentation Can Make a World of Difference

The Apple founder hated PowerPoint presentations, but perhaps somewhat uncharacteristically, believed elegant product presentation was critical.

“Packaging can be theater, it can create a story.” — Jony Ive, Apple designer.

#39 Find a Way to Balance Your Intensity

It’s unclear if Steve Jobs ever truly mellowed, but he did learn that a buffer between him and the rest of Apple could be useful.

“In a company that was led by a CEO prone to tantrums and withering blasts, Cook commanded situations with a calm demeanor, a soothing Alabama accent, and silent stares.”

#40 Live for Today

Even as Steve Jobs struggled with cancer, he rarely slowed down. If anything, the disease helped him focus his efforts and pursue some of his grandest dreams.

“Remembering that I’ll be dead soon is the most important tool I’ve ever encountered to help me make the big choices in life.” — Steve Jobs

“Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There is no reason not to follow your heart.” — Steve Jobs

#41 Share Your Wisdom

Steve Jobs was not a philanthropic soul. He had a passion for products and success, but it wasn’t until he became quite ill that he started reaching out and offering his wisdom to others in the tech community.

“I will continue to do that with people like Mark Zuckerberg too. That’s how I’m going to spend part of the time I have left. I can help the next generation remember the lineage of great companies here and how to continue the tradition. The Valley has been very supportive of me. I should do my best to repay.” — Steve Jobs

If you enjoyed this article, don’t forget to visit my blog TechTheBest.com, I have written more than 200 articles on entrepreneurship there. Thank you 🙂

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4 Comments

  1. jay… i read this last night. and re-read it in the morning. 

    hats off to you…!

    shall look fwd to more stories/lessons from your blog…

  2. 🙂 Thanks Jay! 

  3. Thank you so much Asha, this is what happens when it comes from heart !!  

  4. Hey Jay,

    thats awesome post buddy.. I`m still in the middle of the book so can understand some.. still few days to complete it and will know what you mean exactly 🙂

    all the best buddy 😀

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