Preface by Alok on 31/3/2013:
On February 13th, 2012, Deepak Sharma started this post on therodinhoods.com. It took 20,000 page views, 193 comments and innumerable cases of cheating, complaints, follows ups and god knows what to put an end to this menace???
I know 'Caveat Emptor' (Buyer Beware), but what when we become BEWARE?? what happens then??
***
Original post by Deepak:
Browsing the HeadStart Community Google Groups post today I found out about this very shocking complaint; more like an outcry for help. Sharing the whole situation & my online Jassosi.
Complaint against:-
TIMTARA.COM or
Infosecure Consulting Pvt. Ltd.
B-26 Second Floor, Sector 8
Noida, Uttar Pradesh -201301
India
I also found so many other similar complaints on web :-
http://www.consumercourtforum.in/f10/timtara-com-infosecure-consult...
http://www.consumercourtforum.in/f10/timtara-com-infosecure-consult...
http://www.consumercourtforum.in/f10/timtara-com-60083/
http://www.consumercourtforum.in/f5/timtara-com-infosecure-consulti...
THIS COMPANY CLAIMS ON THERE WEBSITE THAT "timtara.com is Rated No. 1 for “User Experience” by Dataquest Magazine + Sapient-Nitro Research in Jan'11 within 7 months of launch."
DELIGHT MORE SOUNDS LIKE CUSTOMER PLIGHT. What do you think?
update: e-mail sent by the timtara.com ceo to me (Alok) and deepak on 17th Feb 2012
---------- Forwarded message ----------
From: Arindam Bose <abose@timtara.com>
Date: Fri, Feb 17, 2012 at 5:24 PM
Subject: Re: COMPLAINTS AGAINST YOU
To: Alok Kejriwal <alok@games2win.com>
Cc: Deepak Sharma <outsourcingfocus@gmail.com>, customerfirst@timtara.com, Tajender Khurana <tajender@timtara.com>
Alok / Deepak :
Yes I agree its bad.
No excuse - but we are doubling our turnover for the last 3 months. And we are a little over a
year in biz. The organization and the fulfillment (team, sourcing etc) could not keep up with
the speed for Dec and Jan. Because we are new some customers panicked and others who
got on time were delighted.
We reached out to the affected customers, toned down our marketing, strengthened supplier
relationship and just about come out of the "delay" phase.
Try us out sometime.
Cheers.
--
Arindam Bose
MD and Chief Customer Officer
****
UPDATE: 31/3/2013 - Timtara Bosses arrested
Extras:
The Star Loses Its Sheen - Paucity of Funds is hurting the interests of Timtara customers & vendors. bit.ly/MD9sDu via @bworldonline
— Deepak Sharma (@IntellectAssets) June 11, 2012
TimTara Customers Complain About Non-Shipment, Delivery Delays - bit.ly/MD6YVy via @Mldigital / @MoneylifeF cc @rodinhood
— Deepak Sharma (@IntellectAssets) June 11, 2012
UPDATE 24 AUGUST 2012 - TIMTARA EMAILS NOT WORKING; try tanu & tejander, what is happening Timtara going bonkers?
Permalink Reply by Aditya Singh on February 13, 2012 at 11:45am My friend who is an e commerce vendor who supplies appliances to many portals is yet to be paid by timtara. They haven't released a lot of money.
Permalink Reply by Deepak Sharma on February 13, 2012 at 4:02pm Wow. I hope your friend get's paid else you can always sue them. Contact me if any help is required.
Permalink Reply by Abhishek Daga on February 21, 2012 at 3:35pm I am that friend, & I have still not received the payments yet, Today(21stFeb Tuesday) 4PM was the committed time by the spokesperson of Mr.Arindam Bose(He doesn't speaks to anyone directly, as he never responds to email/sms/phone, I was lucky enough only once to listen to his voice 1st time I called after that never he has answered my phone)
Today now, there is a new story from past 2 days, they say get this post deleted from therodinhoods.com & they will pay me, I am trying to make them understand that as I have not created this post how can I delete it ??
I didn't want to defame them as I thought due to some temporary problems they are unable to pay & with time things will resolve, But I have waited enough that is 6+months & this kind of blackmailing they are doing with me clearly shows they do not have "NEEYATH" to pay. I have warned them enough number of time, but now it is high time, I should take a legal action against them & also have to help my other Indian brothers & sisters not to get scammed by these people. Also they are spoiling the eCommerce culture & trust of people on internet in India, which is still in growing stage in India & people still don't know what to do when these kind of scams happen & as small & medium ticket size of money is involved, people tend to take this as their fate & leave these scamsters.
Permalink Reply by Anil Varghese on April 13, 2012 at 9:52am @Deepak Good to see someone ready to help in suing such firms - they should be driven out of business.
I bought a smartphone from Timtara at 2K(yes! seriously) lower than FlipKart in Nov 2011. And, after 5 missed delivery dates, and threatening to sue them over a month, I received the item - White instead of the Black one I ordered. But I considered myself blessed after I received the item, b'cos I had by then seen all sorts of negative reviews floating around. After using the phone for past 4 months I'm happy with the product quality.
But I advise others to learn from my experience and avoid such online stores(read reviews / ask around). Of course if I had read their reviews I would never deal with them - for any discount.
The top eCommerce award for them by Dataquest is some sort of a sad joke (what were they smoking?).
Permalink Reply by Bhavya Sahni on October 15, 2012 at 12:15am (what were they smoking?).
Weed in the notes doled out to them by Timtara
Permalink Reply by JAYANTA SAHA on November 10, 2012 at 7:48am
Permalink Reply by tahaconnected2008 on June 5, 2012 at 1:30pm Please help me as i have also been cheated as an supplier
I have given them product worth 40500 and past 3 weeks they are yet to pay
Please help with next course of action
Permalink Reply by amit sharma on February 21, 2012 at 5:41pm Hey Aditya, I run a website and keenly looking for people to source products from, can you please share the details of your friend who is a supplier to me :)
Cheers
Amit.
Permalink Reply by tahaconnected2008 on June 5, 2012 at 1:32pm I am an supplier from mumbai, which deals with all imported perfumes
Pls tell me your website name and your contact number
Best regards
Taha Khan
+919833548987
Permalink Reply by Amit on March 30, 2012 at 7:21am Harassed / Cheated by Timtara?
Timtara Order id
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Order Placed on
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Item (name and make)
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Amount paid
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Delivery promised in (working days)
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Number of Reminders sent
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Status (No-Delivery / No refund)
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Status date
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Permalink Reply by Mital Shah on November 16, 2012 at 1:11pm where to send hard copy,hard copy should be sent on which address
Permalink Reply by Abhishek Daga on March 31, 2013 at 9:33am Finally he has been arrested:
http://timesofindia.indiatimes.com/city/delhi/Fraud-charge-on-onlin...
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