Preface by Alok on 31/3/2013:
On February 13th, 2012, Deepak Sharma started this post on therodinhoods.com. It took 20,000 page views, 193 comments and innumerable cases of cheating, complaints, follows ups and god knows what to put an end to this menace???
I know 'Caveat Emptor' (Buyer Beware), but what when we become BEWARE?? what happens then??
Original post by Deepak:
Browsing the HeadStart Community Google Groups post today I found out about this very shocking complaint; more like an outcry for help. Sharing the whole situation & my online Jassosi.
Infosecure Consulting Pvt. Ltd.
B-26 Second Floor, Sector 8
Noida, Uttar Pradesh -201301
I also found so many other similar complaints on web :-
THIS COMPANY CLAIMS ON THERE WEBSITE THAT "timtara.com is Rated No. 1 for “User Experience” by Dataquest Magazine + Sapient-Nitro Research in Jan'11 within 7 months of launch."
DELIGHT MORE SOUNDS LIKE CUSTOMER PLIGHT. What do you think?
update: e-mail sent by the timtara.com ceo to me (Alok) and deepak on 17th Feb 2012
---------- Forwarded message ----------
From: Arindam Bose <email@example.com>
Date: Fri, Feb 17, 2012 at 5:24 PM
Subject: Re: COMPLAINTS AGAINST YOU
To: Alok Kejriwal <firstname.lastname@example.org>
Cc: Deepak Sharma <email@example.com>, firstname.lastname@example.org, Tajender Khurana <email@example.com>
Alok / Deepak :
Yes I agree its bad.
No excuse - but we are doubling our turnover for the last 3 months. And we are a little over a
year in biz. The organization and the fulfillment (team, sourcing etc) could not keep up with
the speed for Dec and Jan. Because we are new some customers panicked and others who
got on time were delighted.
We reached out to the affected customers, toned down our marketing, strengthened supplier
relationship and just about come out of the "delay" phase.
Try us out sometime.
MD and Chief Customer Officer
UPDATE: 31/3/2013 - Timtara Bosses arrested
— Deepak Sharma (@IntellectAssets) June 11, 2012
— Deepak Sharma (@IntellectAssets) June 11, 2012
UPDATE 24 AUGUST 2012 - TIMTARA EMAILS NOT WORKING; try tanu & tejander, what is happening Timtara going bonkers?
@ Deepak Sharma
Sir, I have my money stuck with Timtara.com for 45 days now too. Have a very strong case against them. They ignored my email, did not pick up my calls, and deleted my comments on their wall (Over 1000 comments by all their customers deleted). I know several others in this position. Could you please help me. I'll be really grateful to you.
PS: My order number is 101628873 pending since 3rd Jan 2012.
Tough Luck. Message me your number. I would get in touch with you.
I do not wish to put my number here. Cant send you private message since we are not friends. email me on firstname.lastname@example.org, or private message me.
My message was not directed to you but rather to @Pravin SHarma above. Anyways I am normally available on Twitter or email you can write to me in case you need legal advice.
ph 9886926643 timtara victim
i booked and paid for Lenovo Essential G Series G570 (59-325499) Laptop, on 9th april 2012.after more than 15 phone calls and 10 written complaints,Timtara has failed to refund my money.I am going to file a case in consumer court and will also file an FIR at noida. People at customer care are ill informed and they have no access to senior people.kindly refund my money at the earliest.my contact no is 9857677886
Lets spread it to the world at best place.
Add your story.
@Mithun This is a community forum only, I fail to understand a separate FB page for this purpose. Please do not solicit or else you might risk loosing deletion from this thread.
I get following mail from timtara.com. Plz let me know is it ok to send them documents they are asking for.My order no. is #10196093
Greeting from Timtara family.10136091
We would like to inform you that your order payment is above 5000rs so in that case we just required two documents for security purpose its mention below:
!) Scan copy of Id Proof (pan card,voter id,passport and driving license ) 2) Mini Bank statement(screen shot of account for this payment) or if you done the payment through credit card so you can provide id proof with credit card front side scan copy)
When we receive your document then we will process your order and from that day delivery will take 10 to 20 working days.
Thanks & Regards Shivali Rawat Timtara Team
Company is working towards a resolution & is demanding proof of payment, which even if you go to a consumer court you would have to provide. So let's just say it's a smart move that you provide a letter from your bank stating you made a payment for X amount on Y date to Z company. Please don't send any CC copies or bank statement if you don't want to as per the ID proof the company is only eligible to ask for a ID Proof at time of delivery. Rest please communicate wisely keeping a Legal Representative in Loop.
Cheers, Hoipe this Helps.
Thanks for reply...hope i'll get my item soon
I too am one of the customers cheated by Timtara. I have been trying to reach these people for the past 2 weeks now, but all in vain. Please tell me how to go about it. I ordered a camera for myself so that i could take pictures at my post grads convocation. Leave alone the camera, i find myself here at a high risk of losing my savings. Please advise.