Preface by Alok on 31/3/2013:
On February 13th, 2012, Deepak Sharma started this post on therodinhoods.com. It took 20,000 page views, 193 comments and innumerable cases of cheating, complaints, follows ups and god knows what to put an end to this menace???
I know 'Caveat Emptor' (Buyer Beware), but what when we become BEWARE?? what happens then??
Original post by Deepak:
Browsing the HeadStart Community Google Groups post today I found out about this very shocking complaint; more like an outcry for help. Sharing the whole situation & my online Jassosi.
Infosecure Consulting Pvt. Ltd.
B-26 Second Floor, Sector 8
Noida, Uttar Pradesh -201301
I also found so many other similar complaints on web :-
THIS COMPANY CLAIMS ON THERE WEBSITE THAT "timtara.com is Rated No. 1 for “User Experience” by Dataquest Magazine + Sapient-Nitro Research in Jan'11 within 7 months of launch."
DELIGHT MORE SOUNDS LIKE CUSTOMER PLIGHT. What do you think?
update: e-mail sent by the timtara.com ceo to me (Alok) and deepak on 17th Feb 2012
---------- Forwarded message ----------
From: Arindam Bose <firstname.lastname@example.org>
Date: Fri, Feb 17, 2012 at 5:24 PM
Subject: Re: COMPLAINTS AGAINST YOU
To: Alok Kejriwal <email@example.com>
Cc: Deepak Sharma <firstname.lastname@example.org>, email@example.com, Tajender Khurana <firstname.lastname@example.org>
Alok / Deepak :
Yes I agree its bad.
No excuse - but we are doubling our turnover for the last 3 months. And we are a little over a
year in biz. The organization and the fulfillment (team, sourcing etc) could not keep up with
the speed for Dec and Jan. Because we are new some customers panicked and others who
got on time were delighted.
We reached out to the affected customers, toned down our marketing, strengthened supplier
relationship and just about come out of the "delay" phase.
Try us out sometime.
MD and Chief Customer Officer
UPDATE: 31/3/2013 - Timtara Bosses arrested
— Deepak Sharma (@IntellectAssets) June 11, 2012
— Deepak Sharma (@IntellectAssets) June 11, 2012
UPDATE 24 AUGUST 2012 - TIMTARA EMAILS NOT WORKING; try tanu & tejander, what is happening Timtara going bonkers?
hi i am also a victim of timtara cheating. i had ordered microsoft xbox 360 from their site on april 3 2012 and it was about to be delivered in 20 days but it's 34th day and even they had not done the shipment after reading so much of problem in refund of money of other customers at consumercourt i am feeling unsafe to ask for a refund .
could you please help me with this?
why don't u try writing to mr arindam bose - MD and Chief Customer Officer (Arindam Bose <email@example.com) - read the email above.
all the best!
please help me , i am in deep deep trouble . i had ordered a xbox 360 from their site on 3 april 2012 but it is not shipped yet.
after reading so much complaint of no refund at consumercourt against timtara.com , i am afraid to ask for a refund.
if i ask for refund then will you help me to get my 21,490 rs back.
i will be ever grateful to you for this kind action
If you paid by credit card, call the issuer (bank) and file a chargeback claim.
If you paid from your bank account, trace the transaction, speak to the bank and check about what can be done. Timtara would have processed the payment via a payment gateway - you can find out who that is, pass on the transaction details to them and ask them to assist with a refund too.
If none of these work, you can always go to the Consumer Disputes Redressal Commission in your state - http://ncdrc.nic.in/sDetails.html
Yes My Order Nos 10248642 & 44 have also not been despatched.
please help me sir i am had cancelled my order whose ID No. 10230108 and Order No. 10102639. it was placed on april 3 2012. they were about to deliver it in 20 days but it's 38th day. please help me , i asked for a refund on may 9 2012 but till they had done nothing . they asked me to wait for 7 to 10 working days . kindly help me get my money back.please pressurize them to refund my money quickly . i shall be ever grateful to you for your kind action.
Hello, Please send me a mail directly with your order number & few details to file a consumer complaint.
i m also victim of TIMTARA.
i placed a order on 25-mar-2012 via order# 10222938 which i have requested for cancellation on 19-apr-2012 due to delay in delivery. after so much tries it finally cancelled on 5-may-2012.
now they are not giving me refund. plz help me
i had cancelled my order that was placed on april 3 2012 beause of their poor service. they had not even shipped my product so i cancelle it on may 9 2012 and asked for a refund.
could you please help me in getting my money back.
i will be ever grateful to you for your kind action.
Order ID 10230108 , Order No. 10102639.
Sir thank you for your help.
my order was placed on april 3 2012. and i cancelled it on may 9 2012.
Order ID 10230108 , Order No 10102639
they are supposed to refund my money in 7 days but it's 5th day and till they are not responding a bit.
i booked and paid for Lenovo Essential G Series G570 (59-325499) Laptop, on 9th april 2012.after more than 15 phone calls and 10 written complaints,Timtara has failed to refund my money.I am going to file a case in consumer court and will also file an FIR at noida. People at customer care are ill informed and they have no access to senior people.kindly refund my money at the earliest.my contact no is 9857677886