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How I hit rock bottom while running a startup and bounced back

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I had heard somewhere that the best way to connect with someone is to show them that you are as crazy as them.

Six months back

She called me 10 days after the breakup and told me that the breakup hasn’t happened yet and then she broke up with me the very next day again. I was sure this was the girl of my life and almost sure that I will end up marrying her. Did it hurt? Well, the only time I did not feel the pain was when I was sleeping and that’s why I slept most of the time. And then I skipped couple of days of work. It wouldn’t have mattered much to a company if I were an employee and would have taken leave, but the problem was that it was a company I had started and I was the so-called CEO of the company or startup, if you prefer. Between the lines advice: unless you are building the next Whatsapp, it’s better if you run your startup like a company and not your company like a startup. If you didn’t understand that, someday you will.

Coming back to my heart break, what is even worse is when this is the company which you had started after putting whatever you had on stake, after quitting a seven digit salaried job which people yearn for; after not listening to your parents to study further. In a relationship, as in a startup, there is something called as the honeymoon period where everything seems perfect and filled with passion and you are excited that you have just found your love (or started something you have been dreaming of). It’s filled with some of the most awesome moments the happy times, telling people about your happiness and sharing with them. It seems like things are all sorted and you are always in a certain sense of high. Then reality kicks in… What happened with me was that the honeymoon period of the relationship and the startup actually started at the same point, so did the aftermath. When you realise running a company is more than telling everyone that you are the CEO of company that has just raised funding and you face the bigger challenges i.e. hiring/firing (your lead developer getting an offer from Flipkart and you trying to retain him), operations, money in money out, marketing, product and more importantly survival. So the problems while running the company had just started when she broke up with me, the so-called love of my life (damn Shah Rukh Khan, I hate you for this, but I love you for the entrepreneur you are). And then I hit rock bottom, what’s the use of going to office? Does anybody care?  I just want to sleep and not face reality. But then there was another voice saying, ‘isn’t this what you craved for Gaurav?’ This adventure? This low followed by high followed by another low? Isn’t that what you were getting into when you left your job and started your company? And obviously it’s never supposed to be easy. If it’s easy it wouldn’t be worth it, will it? But my chest hurt, I wanted to cry, I wanted to call her and ask her to stick with me in these bad times so that I have the courage to fight them (lame reason you give yourself during worst of times).

But I didn’t call her and I did the following things.

– I called up all my friends and talked to them, went and met them, especially the ones who inspired me always I started reading a lot.

– Started with two books, ‘Choose Yourself’ by James Altucher (thank you once again, James) and ‘Steve Jobs’ by Walter Isaacton

– Found good mentors and listened to them on how to fix things and get back on track. I brought positive changes in my life, more exercise, less junk food, less alcohol, less Facebook. More work, more discipline.

– And not to fall backwards

The last line is from James Altucher’s blog post, this is the whole paragraph. I guess he pretty much sums it up in one para better than I will do in this whole post.

“You Fall Backwards. You’re losing clients. Your best programmer quit. Your traffic is going down. Your girlfriend is not returning your calls. Your boss promoted someone over you. Time to get creative now. You need to think out of the box. Again, this is just an obstacle. Not a failure. Failures start off as obstacles. You want to overcome obstacles. You can’t make your girlfriend call you back. Maybe you get a new girlfriend who calls you back. Maybe you take a step back and build a new site. You start looking for a new job so you find people who value you. Falling backwards consistently will make you go to zero. So when you start to “fall backwards” you say, “ok, I have an obstacle. Now I need to think out of the box to get rid of this obstacle.” It’s not bad to have obstacles. You just have to overcome them.  If you fall back too far then you fall down.”

Three months back

It took three months of discipline from the point when I used to wake up and be like, “I just want to sleep more and not give a damn about anyone anymore;” to the point where you get the same passion back for your company as you had on day one. It wasn’t easy, but well good things are never easy. And slowly things started to get better. December was the time when we reached from 19 people to six people because well, we had to survive and it was the right thing to do. Difficult but right, and then things started to get better. More traffic, more customers, more inventory and more colleges.

Few learnings:

– Say STFU to all funding news. I used to get scared a LOT when time and again I used to read: “ X startup has raised a million dollar round and bought a domain for huge amount of money.” Let me tell you one thing very honestly which I have learnt over the past few months from my mentors (thank you Sameer Guglani, Aakrit Vaish, Miten Sampat) and running the business myself that how well you do has nothing to do with how much money you have raised. In fact, raising the money should be the last thing on your mind. At one point, we hired like crazy because we were seeing some of the peers expand aggressively. It was a mistake and I did learn a lot from it. Focus on your product and business and not your competition.

– Handling your emotions. Either you can run a company or be emotional. You cannot do both. I did not fire an employee for two months because he was my junior from college and emotionally I thought things might improve when I very well knew nothing good is going to happen.

– Discipline. I was working with Directi before Flat.to. Being a product company and having a Google like culture made me follow the same at Flat.to, but I soon realised my company is not a product company. It’s a business that’s as much offline as it is online and for that more than anyone else I need to be disciplined in terms of the office timings, flexibility and work culture. Whatever said and done you have to do sales and get money and sell the product you are building, and trust me, selling to a broker is not easy especially when you have 10 big competitors in the market.

– Get good mentors. I was constantly in touch with Sameer Guglani of The Morpheus, Waqar Azmi of SutraHR, Aakrit Vaish (my co-founder and investor) and few other friends who would prefer if I don’t mention their names.

Today

As they say, just don’t give up yet, things will get better. As I look back, things did get better and a lot better. And it took a lot of effort on my part to focus on the positive aspects and learn from my mistakes.

As House says, time doesn’t change anything, doing things change things. There are times I do get anxious, start worrying but then I smile, focus, read and do my work.

On another note, Flat.to recently launched in Bangalore, Kota, Pune and is soon launching in Delhi and Jaipur.

You can follow me @gauravmunjal on Twitter

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13 Comments

  1. hey gaurav,

    i’m 100% sure your story will resonate well with EVERY rodinhooder… AT LEAST YOU HAVE A STARTUP! and a rocking one!!

    many many congrats on the fast expansion!

    pls read this post (if you still haven’t) – it’s beaten every record in trhs!!! there are at least two common things – flat & girlfriend!

    https://www.therodinhoods.com/profiles/blogs/flat-marriage-and-family-3-reasons-why-young-indians-don-t-turn

    keep rocking at what you do. run. read. listen to music. 

    on the funny techcrunch note – read what sumant mandal said at one of our open houses in mumbai – https://www.therodinhoods.com/forum/topics/open-house-sept-13-no-table-with-sumant

  2. Hi Gaurav

    You were able to make us go through that journey of 3 months in a superb way. The thing I liked the best is you didn’t talk about how hard it was, but sent across a message saying, ‘it ought to be hard’ . It’s never a choice for us – to or not to bounce back. It’s what the best we can do to ourselves. 

    The line: “Focus on your product and business and not your competition” was learned by me few years back… but i think it skipped my mind. Funding, expansion and rapid progress of others make you loose your own aim… you stop chasing your goals and set their achievements as your goals. I have been there, done that. Thanks for this post. 

    Now I can sit back and work on my goal setting all over again! 🙂

    Keep rocking and shining!

  3. 🙂 

  4. You will have bad times, but it will always wake you up to the good thing you weren’t paying attention to!! – Good Will Hunting

    Congrats and thanks for the inspiration! 

    One more quote before I sign off: Its not how hard you hit but how hard you get hit and keep moving forward! 

  5. Truly inspirational.

    I liked the way you compared relationships and startups, its true that both goes through the same emotional cycle, I am sure a lot of people might have experienced it. I really appreciate and honor the entreprenur attitude in you which made you to get back and fight.

    Your article reminded me a quote by Art Williams ” I’m not telling you it’s going to be easy – I’m telling you it’s going to be worth it”.

    Thank you once again for the inspiration boost, Gaurav.

  6. messed up the top of your post gaurav. sorry 🙁

    🙂

  7. Thank you so much 🙂

  8. Thanks Vikrant, haha yes I love that quote. I think it was there in the movie Notebook too.

  9. Cheers!

  10. Thank you so much Anamika, Cheers!

  11. Thank you Asha for the kind words 🙂

    run. read. listen to music. You summed up everything in three phrases 🙂

  12. Gaurav! 🙂

    doing things change things…and not time! 

    so back to creating that dent eh?!! 😉

    Cheers Mate!! 

    Prasanna.

    If you don’t mind, it doesn’t matter!

  13. Just read this: https://yourstory.com/2014/04/commonfloor-acquires-flat-to/

    Sexy enough! Congrats Gaurav!

    Cheers! 🙂 

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