This is the first time I am posting at TheRodinHoods even though I have been following every post for a while. Thanks to Alok for giving us this great platform.
I am the co-founder of TeeSort.com and we sell tees online. Today I logged on to Pinterest to create a user account for us (I agree we were quite late :( ) To my horror I found that someone had already squatted on the name and had even posted that I should call the guy to claim the username. Ofcourse he was expecting me to buy it.
I did not call the guy but filed a complaint with pinterest. To my great surprise they responded in less than 5 hours and made my username available to me.
Thought it will be a good learning to share.
God to hear someone is responsive to actually solve customers problems..
Thanks for sharing Atul.
Alas!! this kind of promptness happens only with firms outside India.