Customer service is something that drives me in my company, and interviewing Kaizad Patel was thus an honor. He runs SatisFIND, which uses qualitative and quantitative methods to understand how your customer experiences your brand and its offering. Kaizad was one…See More
This is a part of my #StartupMuddyShoes series, where I write about the stuff that we usually go through during the first couple of years of starting up. This is when we're not exactly famous, wallet is lighter and our shoes our muddy. I'm sure you'd be able to relate to the situations mentioned. Please do write in with your…See More
"Hey, I'd suggest approach Akosha again and stay with them. It would be better if you take their normal business communication channels instead of directly involving Ankur at this stage. They would be the best guys. Let us know."
Can you share with us where you currently work or study?
Currently leading Hammer and Mop, while specializing in marketing, service and operations. I'm a published poet and a writer with regular blogs on Medium, Frankaffe, StartupCentral and Under30CEO. Startups excite me, have been a part of speaker panels and I sit on Unltd India's selection board once in a while. Offering brand & content consultation through Frankaffe and contributing as a business writer at TheRodinhoods.
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