"Thank you, Asha! They did receive this blog post with warmth. I remember the roller coaster we went through - could see business slipping through our fingers and no clarity in the first few hours of the outage. Even explanations for the outage…"
this is so well written. as someone who considers customer service a religion, i can only imagine what you guys must've been going through.
one question i've been meaning to ask - at any point of time did knowlarity's founder…"
From the day we started our house cleaning business as Mr. Homecare in February 2015, we have been grateful to receive a high volume of inbound phone calls from customers across Mumbai, Bangalore, Gurgaon and Delhi. It made sense to shift to a cloud based telephony system, since it allowed us to track phone calls, ensure none are missed and reached out to.…See More
"one of your best counter views sushrut :)
i know how passionate you are about startups & HR. you've founded your own startup, run it, got acqui-hired, and now are looking after HR of such a large organisation - you've seen a lot and…"
Confident knowledge of the ball in the air. Knowing why it's there. Your friend threw it in the air for you. The slight anxiety, of the possibility, that you take a wrong step and let it slip through. Ball is thrown with calculated risk. But there is no plan B. And as it hurtles towards you following a predictable path, you understand that predictability is no guarantee of…See More
"whiplash is one of the few oscar nominated movies i have missed. it came to goa for just a week. and perhaps coz i had heard so much about some of the harsh parts about it, the mom in me didn't make the effort to watch it. will try to catch it…"
Better late than never to watch good cinema. I regret missing Whiplash  in the theaters, but then, 2014 was as stormy for me as it was for this passionate drummer. Caught it on television, finally, with my Dad and it was an experience to behold.A pursuit of a musician explained, who aspired for greatness. It is not easy to…See More
"WOW. it's incredible how you pull out something so valuable from every movie you watch sushrut!!! i'm in total awe!! i watched deadpool and it wasn't for me, so i was thinking of skipping this marvel one too :()
now i'm having a…"
Time has never been better for superhero buffs who are not comic book readers. We have had a stream of quality releases, and it all started with The Dark Knight. Marvel came up with pumped up versions of Avengers, and the latest release is spoken about as the best Marvel movie ever. Well, Deadpool is much better as a movie but what the heck. Civil War had a bunch of things to teach us about management!Leading…See More
On business goals and priorities, first published on Frankaffe.When we discuss growth of a company, various factors come into play which can be divided into tangible and the intangible. Tangible aspects include the measurable – revenue…See More
Built brand Hammer and Mop ground up, which recently got acqui-hired by Mr Homecare recently. Core strengths include brand development, customer service, operations management, business development in the home services sector, sourcing quality supply and setting up communications processes.
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