"This is the basic problem. If there is better communication from the Companies to the Customer about a issue a lot of problems with solve themselves. But that doesn't happen. Even a study I read about somewhere says the same. A Robust and…"
"True Aalok. I usually try and bring up poor service or bad organizations on Twitter and FB. Usually nowadays I get someone to connect with me. Sometimes they help, other times they are not able to. For example, Snapdeal's team on SM and their…"
I have figured out that the social media teams on most of these businesses are perhaps most active and they respond but promises are not delivered. When i tweeted and spread the word on social media, the first people to call from Flipkart…"
"This is absolutely retarded. This mail makes no sense whatsoever !!. I can understand them mailing you that they are resending you the product(instead of the Refund) and that's fine(because you bought the product in the first place) but I…"
They send me a mail last week on the 10th that they are processing a refund. I havent received anything in my account till now. Got a call from another team on 13th that they are trying to get the product and then i received this mail on…"
"happened to me as well... Same problem that Flipkart first put the money in my wallet account. It was the strangest thing to so because firstly there is no reason for me to shop again on Flopkart after receiving junk and second, they have nothin…"
"UPDATE - FRIDAY June 14, 2013:
Flipkart has send a mail that the product is back in stock and they want me to order again. The only caveat is that now the product is Rs. 15000 more expensive... Its with the same retailer WS retail.. I am definitely…"
"Sanchita, honestly, this is the stupidest comment I've heard in all my experience at therodinhoods.com
Our members make the effort to take time, photograph, write, explain and even UPDATE real life events for all of us to learn from!
"To answer your second question, I got to know this from a leading last mile delivery company's head that TV's are the most notorious category while it comes to logistics. "They keep breaking all the time" were his words! Maybe…"
"Agree! I had ordered a phone worth Rs. 25,000 and the package's seal was broken when I recd. it. And the supplier himself delivered a replacement along with a free gift (Bluetooth headset) for all the hassle I had to go through.
"COD in UP : What would one do if customer changes its mind by the time it is delivered.It might be one of the problems.I faced it few times..No one can help it.
Rotation of products on any portal is a general process.. it might be because of…"