This year, my birthday present came early.

On friday afternoon, a friend called and asked me to reach Nizamuddin Station by 6:30 pm (On being asked why, he replied it was for some confidential ‘office’ work and would explain later) Since I trust …

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"Customer is not a moron. She is your wife” – David Ogilvy

Customer service is not a department any more. It's an attitude, which will eventually define your enterprise success. If handled well, it can self-propagate your brand, which will convert your…

Hi All,

I recently pre-ordered the Special Edition of Max Payne 3 on Flipkart. While this was more than twice the cost of the 'normal' edition, it had some amazing extras. I paid the amount in full, using my Credit Card.



I had been looking forward to the delivery of this game for over a month. A day or so ago, I received an email telling me that the vendor was unable to get stock of the special edition. It may come to India eventually, but the normal edition was the only option for…