Hi,
I represent PayUmoney. PayUmoney makes it incredibly easy for anyone to accept online payments.
- We are on a mission
We are putting in energy, time and money to make India’s most valuable ecosystem for small businesses growth.
- What are we doing on ground?
The PayUmoney team is traveling across emerging cities in India and is partnering with whatever available startups/ small networks/ associations/ groups to host high value, high impact events.
These are small gatherings of 50 – 100 people which are focused on generating clear value. Share clear tips/ techniques/ networks to grow.
- What am I looking for?
If anyone in the RodinHoods network sees this as an opportunity and can help us host events across India, we are ready to partner with resources, sponsorship, etc.
The ultimate intent is to build the most valuable growth platform for small businesses in India
- An example of what we have done in the past:
A closed door event with the entire founding team of OYO Rooms. This was hosted at OYO Rooms Headquarters in Gurgaon.
The event had the entire founding team share their growth challenges and how they tackled them. What it took for them to grow from 5 – 500 people and $25 million and much more.
The attendees were: startups, small businesses, women entrepreneurs and others who are fighting the same fight.
- The next event we’re speaking at is focused only on women entrepreneurs, which is a key audience that we are keen at engaging with.
Im happy to sponsor/ partner with anyone who can put together a very high quality gathering for women entrepreneurs.
- The cities where we are seeking partners in
- Hyderabad
- Indore
- Ahmedabad
- Chennai
- Chandigarh
- Jaipur
- Amritsar + Ludhiana + Patiala
- Kochi
- Kharagpur
- Kanpur + Lucknow
Tweet @PayUmoney and lets build great things!
Govind G Prajapati
I have another issue to raise here.
As its @PayUMoney
You are dicey and seems untrustworthy
I signed up for your payment gateway, verified all the documents and then when it came to enable the Payment gateway, they said we dont give it for web hosting company it comes under restricted category, then why the HELL “WHMCS” Integration kit is showcased on your website with high and bold.
WHMCS is Web Hosting Management and Complete Solution.
Upon confronting their executive, he said I can push your application but then your transaction rate will be 4.5% (from 2%)
See !!!
If you dont allow something then where its listed on your website there is no section called restricted category.
and you tell this after completing everything, all document verification and 10 precious days of mine who waited for your approval to get started the online shop with whmcs (for which I bought license)
You are not trustworthy in your own business model, why one shall trust you in other stuff you mentioned in above post?
paritoshsharma1231
Hi Govind,
First up, thanks for putting this across. I absolutely get your emotion. We should have expressed it upfront:
1. Either the higher TDR due to high risk category OR the fact that we won’t take it up
Can you share the following details:
You can Email me at: paritosh(dot)sharma(at)payumoney(dot)com
I am of a strong belief, if we give things time and a patient follow up, we can make things happen.
I look forward to hear from you!
Yatin Mulay
The brand might have some larger ORM issues that you may want to look into. Case in Point: https://www.consumercomplaints.in/payumoney-beware-merchants-pay-u-money-is-a-fraud-payment-gateway-c879755 Mouthshut is also littered with similar disgruntled merchants with payumoney. Just FYI please. Cheers.
Govind G Prajapati
Thanks Yatin, this is indeed a piece of information every one shall know about.
and to be taken seriously by means of laws if its true.
paritoshsharma1231
Hi Govind, I went through every conversation (on email and otherwise) that you had with the team. #1: You are a partnership firm. On April 10th, you received a form with the opportunity that since you’re a high risk business,
paritoshsharma1231
Hey Yatin,
Thanks for the update. I would love more such discoveries across Quora and other platforms. I see you as a partner, who is helping us out to ensure that we dont’ leave any stone un-turned to make things happen.
As an entrepreneur we all know, its all in our attitude. I can defend by writing vague answers OR I can thank you and resolve every bit and ensure that we create a growth system so big and so aggressive that everyone grows!
If you have any ideas around how we can better as a ‘brand’, happy to hear “paritosh(dot)sharma(at)payumoney(dot)com
paritoshsharma1231
Govind,
Iv been an entrepreneur twice. Failed twice. Burned investors money, but did not lose their trust. You know why? Because I did not react to any comment that came for my venture failure till someone directly related to the matter came to me OR sent me a personal message.
Iv gone through these phases when I used to react and have my comments on every piece that I used to see against OR for a brand.
But then I realized, I need to mature and believe in things that I am directly affected by and that I directly have seen OR heard. Otherwise I am being like the botched up Indian media.
I appreciate your role in helping us improve!
Govind G Prajapati
1. We are Registered Partner Ship Firm (There are two type of Partnership firm, one which is unregistered which just work with deed, Second one gets registered with ROC)
2. Second we are also a PVT LTD Firm (NOESIS Pixel Art Pvt Ltd) but we want to keep hosting business to partnership firm only.
3. Your website never mentioned anything about not giving Payment gateway to Partnership firms
4. What do you mean by High Risk Business? Web hosting and Domain Registration is not at all a High Risk Business, High Risk Businesses are like custom made products and services.
5. Where is the List of HIGH RISK BUSINESS DEFINATION AND LIST OF BUSINESSES on your website
6. I have received form with opportunity on 10th April, But as we dont want to mix Hosting with PVT LTD Entity and want to keep it with Partnership firm (NOESIS Consultancy), If you need trust bond, for sake of providing the details I can give the details of our PVT LTD entity but we need to have the NOESIS Consultancy as our point of financial transactions, as we are doing it from last 3 year.
Also to Just add, we are also in house studio, we develop apps and games for iOS and Android.
We are also launching our App eco system iCatalogue, for which we will be requiring payment gateway, that we will take under our PVT LTD Entity.
Ishani
Paritosh,
When so many people are telling you something then there must be some truth in it.. try to accept it and improve if your company really wants to grow.
My experience has also been pathetic, your team slept over the application for a month and then woke up to give me a facility to accept payment through a link.. I explained them that I need a gateway to accept payments on a website and not through a link but they again went to sleep. In the mean time ccavenues processed my docs and gave the payment gateway.. after few months your team again woke up and asked me if i need the gateway.. and I told them to get lost.. end of the story…
Dont ask me for the details and give me assurances to resolve the matter because it doesnt matter to us anymore as we are happy with ccavenues and dont need your service anyway! the only reason I am writing here is so that other startups know how your company treats them!
paritoshsharma1231
Ishani, appreciate the comment. I am 100% open to listen and improve. Else, there’s no point of replying to each comment and go through each case in its details.
I believe you. Though I can only assess and react on what happened, once I go through the entire case.
Why do some PG’s allow some businesses and some don’t
You have raised a far stronger point, which I am glad about. Everyone must know about it.
Each payments company must follow the clear guidelines set by relevant and competent authorities on what LOB’s (line of business), we can work with and what not.
Just like you (as an entrepreneur) would hate to lose business, similarly even we hate to lose any business.
Its in your business interest
PayUmoney has a very strong risk team. We assess each line of business and clearly communicate if we can provide our services and how.
How is it in your interest?
I would NOT want to be in a situation where a few months down the line in an audit, your business is questioned.
I am happy that you’re growing + thanks again for the feedback. Its critical for us to grow and grow together.
If you feel like taking time out to let me know of the entire case, feel free to write to me at:
paritosh(dot)sharma(at)payumoney(dot)com
Thanks for helping us improve.
paritoshsharma1231
Thanks Govind for the brilliant clarity with your questions. This will help everyone on this thread!
#1 + #2 + #3:
As the team communicated to you, PayUmoney does not enable partnership firms (trust me, like an entrepreneur, as you would not want to lose any business, so do we), but only in your interest do we take such strong calls.
I know it hurts and seems like we don’t care. But try seeing it from my position and you’d understand how we are working only to ensure no problems occur in future, when you’re a far bigger company (and I’d love that).
#4:
These are definitions provided by competent authorities. This is not to classify/ define your specific business.
The team trued their best and only when they received the very angry Email from you, did they try taking the risk by increasing the TDR.
As an entrepreneur, Im sure you’d understand this. This is only a logical business call. Not to hurt anyone.
#5:
I will check into if we can share these definitions online and if yes, how and when
#6:
I 100% appreciate your initiative of the trust bond. It clearly shows your intent is genuine and you’re someone who wants to grow faster and remove all issues.
The idea of the App ecosystem is brilliant. I would love to make it happen for you. I remember there’s a Noida based company doing a similar thing. They are pretty large now.
Can you send me a test Email at : paritosh(dot)sharma(at)payumoney(dot)com?
What I will do is the following:
Ishani
You are still missing the point. I am not concerned about why PG do not approve some businesses but about the delay which is there as your team sleeps over the applications!
Anyway, we are happy that we didn’t take if from your company
Prateek Shah
Hey Paritosh,
It was great catching up with you last week and pretty cool to know about how payumoney is focusing on untapped markets and helping solve the lives of many a small businesses! Kudos to you guys, best wishes!