I’ve been going through the many case studies on the Dell site and came across this very interesting one of Benetton Spain. I happen to be a huge patron of Benetton and always marvel how well-trained their staff is and how little time they take to bill (as compared to large multi-brand stores)! The in-store customer experience is just as incredible as the experience of wearing a soft cotton Benetton tee, or anything Benetton for that matter :).
I’m reproducing the highlights of this case study.
Challenge
Benetton Spain looked to enhance store operations across the country by gaining better control of network connections between 100 stores and at head office.
Solution
The company chose Dell SonicWALL next-generation firewalls with the Dell SonicWALL Global Management System to protect its stores and deliver its goals.
Benefits
• Benetton Spain cuts connectivity and security costs by 39 per cent
• Customers enjoy great brand experience because in-store applications perform more effectively
• Rapid checkout from bandwidth management delivers high customer satisfaction
• Firm stays compliant with PCI decision support system (DSS) to ensure credit-card security
• Business boosts agility with simplified management of network
If you have a retail store, you might want to read the entire case study which can be found here.
Partner Case Study brought to you in association with Dell India.
