TheRodinhoods

e-Commerce : The joy ride. BUMP !!!

My e-commerce joy ride has come across a bump.

 

I recently ordered a Blackberry from fashionandyou.com [order no : 1299114]. To my surprise when i switched it on, the message box had messages dating as back as May 2007.

 

I have been given a re-furbished one instead of a brand new one

 

Now i have to go through this hell of initiating a return the product, shipping the product at my own cost & waiting for a refund….some stupid extra work, when my day already looks pretty busy.

 

These sites have been heavily funded….why can’t they get their basics right. Can’t they do a proper vendor verification. Even the Blackberry team would tell them whether the vendor is authorized. Either the vendors are making a fool out of them or they are taking consumers for a ride.

 

It gives me a terror to think, what if the messages were neatly deleted from the inbox…..i would never have found it.

 

What do the QC departments [that they claim in so high spirits] do ??? & if they ship so efficiently, why can’t they arrange for pick up ???

 

guys…BUY at your own risk.