We’re an online dating platform by the name QuackQuack.in and Facebook does not allow us to run ads. But others are easily running ads on Facebook. Can anyone help?
The whole story:
We had been advertising on Facebook since the time we launched in 2010. However, when they changed their policy for dating ads, all our ads got disapproved around Feb, 2014. We thought that since we were banned, all others were banned too. Also, all the disapproved ads came with a standard message “you must have prior authorization from Facebook to buy dating ads on Facebook. We aren’t accepting new partners at this time, but we expect to open applications for new advertisers.” We thought we’d get to know about this when the applications open.
However, after a few months I saw ads of Shaadi.com, BharatMatrimony.com and few other international dating sites flashing on my newsfeed and we immediately setup some ands and saw they were getting disapproved again with the very same reasons! Not only this, there were some new entrants in this space who were advertising freely while all our ads were getting rejected.
Here’s what I did later:
- Contacted Facebook Ads support via their support center and even after asking hardcore questions about our ads and why competitor ads were approved, they had robotic answers in their replies. It did not work out.
- I tried contacting Facebook Ads team in Mumbai to setup a dedicated account, but they shut the phone outright.
- I tried getting in touch with someone from Facebook Ads team via a friend and they politely refused to entertain us.
We recently created some Facebook page engagement and Facebook page likes ads (We did not bow down!) and it got approved. However, when we created more ads for Facebook page likes, they got disapproved for the same reason. This gravely showing inconsistency in approving ads. I guess someone down there really hates us!
Below are some screenshots of the apps / sites running ads on Facebook. I have a dozen more screenshots available of other apps / sites:
I wonder how are other’s ads approved. Is there any soul out there who can help us?
Our Social media page links:
Facebook: www.facebook.com/quackquack.in
Twitter: @quackquackin