TheRodinhoods

Free shipping or Flat rate for my eCommerce Business?

Dear Rodinhood members

I am here with a very basic and simple question regarding eCommerce. I need suggestion from members of TRHS (both eCommerce experts and eCommerce users) about the best strategy to bill the customers for a product / item they buy online. I have two options:

  1. To bill an item as Rs.100 and a shipping charge of Rs.20.
  2. To bill an item as Rs.120 and free shipping.

The second option sounds good but I want to make sure if it is the best strategy. Looking forward to get some detailed insight on customer’s buying trends based upon the shipping charges they have to pay.

Thanks!