I would like to know if someone can help me with GoDaddy, its been 48hrs and I am still unable to access our servers. We have no updated from them.
- Why there is no email support?
- I cannot generate a support ticket, I don’t understand why?
- The customer support don’t have any idea? I have made server calls.
I had sent several emails to Mitali Chopra – mchopra@godaddy.com but no response.
I got an email from Nabeel Siddiqui – nsiddiqui@godaddy.com that he is not working on my issue – but no update since last 24hrs+
I understand today is Sunday, but how could they ignore a customer’s email, when their services are down since last 48hrs.
It is surprising that these problem have started emerging after their Indian operation. So my biggest question is:
- Why are we Indian treated like us?
- Why does the service quality deteriorate, after a company start’s its Indian operation?
Can someone help me?