I am Co-Founder of QREOH, a crowdfunding platform for designers. After 10 months into the venture, I feel lost on whether its even possible to build the platform in India, without someone powerful from the Industry behind me. The reason I say this, is because I am finding it impossible to get a payment gateway which actually works without having a full time person running behind them.
Most of them don’t even want to talk to me as soon I use the word crowdfunding. They think the model is too risky. The few that talk are so slow that I have to switch as at their pace it would take 1 year to get stuff done.
Because of my work, I have had the opportunity of working with Recurly, Stripe, Balanced, etc. I cannot behind to say how easy they are to signup and use. Customer support is great and their API is something you will fall in love with if you are a developer.
Here, its such a pain. And the stupid sales guys. Why are they hired? They have no idea what they are doing. They slow down a startup by a mile. For the last 6 months I have been going from one payment gateway to another just to be delayed. They take 15 days to tell me they need a better scan. They take the next 15 to tell me to update the date, and it goes on… What weird is that I hear excuses like, “he just went for lunch”, “he is talking to another client”, “he is busy, call back karwa de?” WTF!
Has anyone been through a similar experience. And is there any payment gateway which can work with a startup. Fast and Robust!