I have been a part of this community for few months now and it has been a learning experience. Now that I was working on my venture and needed some guidance, I thought of asking for a lending hand.
We a team of 4 based in Mumbai and have developed a software called WinBack (https://www.winback.in) which helps companies identify its most fragile customers and reduce customer churn, also it helps them in building more efficient retention policies.
We have built first version of product is cloud based and reads customer data from MS Excel sheets and analyses it, before going to market and start building versions for other CRM platforms we seek to test it in real world and get feedback. For this very reason we are looking for companies who let us test our product and give honest feedback however good or bad it is.
This platform is useful for all consumer facing businesses like eCommerce, on demand, home services, car services etc where number of customers is higher. Any of our fellow rodinhooders having a consumer service startup, uses excel for record keeping on customer interaction and willing to help can reach out to me for any queries or questions or post here.
Regards
Ratan Gera
Mob-08898007005
Twitter- @ratanalmostgera