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Price of Carelessness, when we ignored SSL certification deadline and Paid for it!!!

SSL Certification is normally needed for e-commerce sites and hence we had gone for the same at the time of launching our e-com site www.indiacod.com. now this certification is valid for one year and one week before its scheduled expiry, we were getting daily reminders to renew it. Knowing fully well that we needed to do it either way n ideally on time, we still chose to ignore it while tending to “other important” tasks such as order fulfillment on other sites.

On 4th this month, when we tried opening our site www.indiacod.com, we saw that nasty message on ugly yellow background warning us that the SSL certificate of the site has expired, the site could be a spam and many other scary messages like “Get me out of here”. it almost felt like those cigarette ads before the movies. 

But the damage was done. we went into overdrive to get the SSL restored but despite best efforts it took 6 days and got restored only today afternoon. you can see how sharp, precipitating and swift was the fall of visitors to the site and then how it got restored to some extent the moment SSL got restored.

The lessons for all of us here including self. Never delay things which are critical. the best time to complete any important task is NOW and not LATER.

I exchanged a few snarls with my partner over the issue. ( I love blaming others no matter who is at fault 😉 ) . Anyways a lesson learnt the hard way.

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  1. Hi Sanchita,

    We are an e-com set up http://www.cakehunt.com and deal in branded cakes and chocolates. We are / were not having SSL certificate. Today only bought one from godaddy.com.

    To install the same on site, they are asking for CSR (Certificate Signing Request) code. As we do not have hosting with godaddy.com, we are supposed to take it from our service provider. The service provider is saying that he don’t have any such code. 

    Just wanted to know, if you are aware such things, what to do ? We are stuck between vendor and godaddy.com. 

    thanks, Ashish S Parik

    PS: We don’t have any technical person in our team, so nobody to blame for it 😉 

  2. Hi, please mail us at dtektrading@gmail.com to take it offline. I will connect u up with our service provider who can advise u over mail what to do. I m sure he would be okay to do it for free since its hardly an effort

    regds Sanchita (http://www.indiacod.com)

  3. Thanks Sanchita,

    We moved from the existing vendor due to some hosting related issues. Hopefully the new guy can fix the the problem of SSL. If it is not done, will surely come back to you. 

    regards, Ashish S Parik

  4. Ashish: Its good to hear that you guys are concerned about security, but I am sorry to say that your website cakehunt.com is already compromised. Please let me know If you want to know the complete details. I want to help you out in this.

    Regards

    Peeyoosh Kumar

  5. Thanks for this reminder

    And may be it’s time to have a mobile version of the site as well!

    Here is screenshot of your site from nexus tab.

    I had tough time navigating around.

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