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What would you do? Senior, Loyal employee not performing anymore

Being an entrepreneur, I’ve always valued loyalty above everything else. I’ve had experienced this quite a few times that a person shines like a gold at critical moments, takes extra ordinary responsibility and completes the task or even save the company. 

 

As a result, they get a bit soft corner from our side thinking “This is OUR side of man” and over a period of time, I have seen them taking benefit of that, not performing even like average other. 

 

Have you been in such situation? What would you do to solve this?

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  1. I guess there is just 1 currency while in office and that is Work! Delivering big once or 3 months out of 12 or being in the company for years is not a great option. Sometimes, motivation is a key issue for non performance and if that is taken care of great results could be expected. Loyalty works best in a marriage !

  2. To make a successful product or a successful company you need people who are married to the company. Just like a marriage you both need to strive hard to take it to next level. There could be various reasons for non performance.

     

    • Guy is not motivated enough because of stagnant professional growth
    • Guy is not getting competitive salary which he /she could have got if he/she had moved out years back
    • Guy hasn’t been offered something exclusive (ESOPS/Shares) 
    • Guy no more believes in your vision or company’s growth is stagnant

    If none of above is true then it’s time to talk to this guy to find out the reason. Either the talk will fix the performance issue or you’ll get divorced by mutual understanding.

     

  3. HI! Bhavesh,

    I totally understand your point of view being a new generation entrepreneur myself and how important it is to have someone loyal. My personal view is that this person who is not performing needs to be spoken to in private. May be you can simply take him for an offsite, make an informal environment, make this guy relax and the during one of the dinner or lunches take a feedback from him about his own performance or if he is facing some kind of challenge in his personal life or may be something in the office is bothering him. During the talk don’t forget to –

    1. mention your own concerns about his performance and that you are willing to help him perform better in every ways.

    2. set things straight and set a time line for him to resolve issues and start performing or else set a deadline that you would need to part ways.

     

    But in all probability talking should help. Hope you don’t need to really part ways. 

  4. Hi

     

    This problem is faced more often in startups. Generally people start feeling comfortable in their jobs and while they are mentally working very hard, results don’t flow in. They are still under the impression that they are key parts of the team and hence fall in this trap.

     

    We tried to make them feel accountable the email/results/targets way but that only resulted in acrimony. Then we tried something which worked wonders, and that was talking. Take them out in a relaxed way and start asking why are they not delivering. That resolves issues best and for longer term.

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